A customer's letter: a new request, a reply on a deal or junk. The sender's requisites from the signature, the text and the attachments; the company and the contact found in your CRM without a duplicate — by tax ID, domain, name, phone; routed by your rules. Into the CRM by a button: a lead with its deal, or a note and a task in the deal found.
On a reference set of 31 letters (Russian, English, Uzbek): the class right in 31 of 31, requisites read right in 118 of 119 (0 extra), the CRM company chosen right in 24 of 24, letters with an injection changed neither the class nor the requisites in 4 of 4.
A reading is kept for 24 hours and erased; erase it at once on its page. The letter and its attachments are encrypted in the database; attachment files are not kept. The letter's text and attachments go to Anthropic's external system to be read. An encrypted copy of the database stays in the nightly backup for up to 14 days.